We process by ZipCode within Continental U.S. All orders are fully insured.
Shipping Policy
Once you have placed the order, we start processing it. If the order was placed before 2pm EST Monday to Friday, it will be shipped the same day. Orders placed on weekends, national holidays or after 2pm EST will be processed the following business day.
We understand that it's not always convenient to have items shipped to your home, especially if that item is a gift. We ship to alternate shipping addresses that differ from shipping addresses but we do a more thorough check to protect our customers from fraud. Shipping to alternative shipping address may delay your order.
We require signature for all orders over $500. Please make sure that you or someone is available to receive the order. If nobody is available, you may ship to an alternate shipping address or pick the order up from the carrier when it is convenient for you..
If we feel that you may receive your order faster and more securely with a different shipping method, we may substitute it for a better one at no cost to you. For example, if you are located very close to us and select USPS Priority Mail, it will be faster and more convenient (tracking number, etc) to ship the item by UPS or FedEx Ground. If you do not want us to change your shipping, please specify so in the comments when you place your order.
Packaging
Our jewelry is carefully packaged to prevent any shipping damage. We can provide a jewelry box, a gift card, and gift wrapping on request. Please call us to arrange that, or any other special packaging. We encourage you retain the original packaging incase you need to return the item(s).
